Carbon Reduction Plan

This Carbon Reduction Plan outlines Tap-a-Taxi’s approach to environmental management, carbon reduction, and its commitment to reducing greenhouse gas emissions across its operations.

Supplier Details

Supplier name: Tap-a-Taxi
Service provided: Managed taxi booking and dispatch services
Operating model: App-based booking and dispatch platform supporting licensed taxi drivers
Operating area: Carlisle and surrounding areas

Commitment to Net Zero

Tap-a-Taxi is committed to achieving Net Zero greenhouse gas emissions by 2045, in line with UK national targets. This commitment is supported through progressive operational, technological and behavioural improvements across the service.

Baseline Emissions Overview

Tap-a-Taxi’s emissions profile reflects its role in providing booking, dispatch and operational support services. Emissions associated with the service are primarily linked to vehicle usage during journeys facilitated through the platform, as well as supporting office and platform operations.

Emissions Scopes

Scope 1 – Direct emissions:
Includes any direct emissions arising from vehicles or equipment operated as part of Tap-a-Taxi’s service delivery.
Scope 2 – Indirect emissions from purchased electricity:
Emissions associated with electricity used to support office and cloud-hosted platform operations.
Scope 3 – Indirect emissions from third-party services:
Includes emissions associated with vehicle usage during journeys facilitated through the platform and other relevant supply chain activities.

Current Carbon Reduction Measures

Digital-first operations:
All bookings, dispatch, tracking and reporting are fully digital, reducing paper use and administrative emissions.
Route efficiency:
Integration with live mapping supports efficient routing, reducing unnecessary mileage, idle time and congestion.
Data-led planning:
Operational data is used to identify demand patterns, supporting improved vehicle allocation and reduced dead mileage.
Cloud-hosted infrastructure:
The platform is hosted on modern cloud infrastructure using energy-efficient data centres.

Planned Carbon Reduction Measures

Lower-emission vehicle adoption:
Supporting the transition towards lower-emission, hybrid and electric vehicles across the service where appropriate.
Enhanced emissions reporting:
Improving journey-level emissions estimation within reporting to support customer monitoring and decision-making.
Operational optimisation:
Continued refinement of dispatch logic to minimise wait times, unnecessary movements and empty journeys.
Driver engagement and awareness:
Providing guidance on fuel-efficient driving practices and vehicle maintenance.

Governance and Review

Carbon performance is reviewed periodically as part of service and operational reviews. Progress is monitored using operational data and service performance indicators.

This Carbon Reduction Plan is reviewed and updated to reflect changes in operations, technology capability and regulatory requirements.